About PharmaForce
PharmaForce is a leading provider of innovative pharmacy solutions, specializing in 340B Third Party Administration (TPA) and Pharmacy Benefit Management (PBM) services. We leverage cutting-edge technology and industry expertise to help healthcare providers, payers, and patients navigate the complex landscape of pharmacy management. Our mission is to enhance patient care and access to medications by optimizing pharmacy programs across the spectrum. At PharmaForce, we foster a culture of innovation and collaboration, continuously striving to develop solutions that make healthcare more accessible and affordable for all.
Position Overview
PharmaForce is seeking a detail-oriented and collaborative 340B Operations Analyst to support operational reporting and data insights across our 340B service offerings. This role focuses on gathering business requirements from both internal stakeholders and external clients, generating custom reports, and defining technical specifications for SQL queries and system enhancements.
A strong understanding of 340B program operations is required, including familiarity with covered entity workflows, referral capture, and contract pharmacy relationships. The ideal candidate will have a background in 340B data management and be comfortable working cross-functionally to support program compliance, reporting accuracy, and customer success.
Key Responsibilities
Requirements Gathering & Business Analysis
- Collaborate with internal teams (Account Management, Implementation, Technical Support) and covered entity clients to gather, document, and prioritize business reporting needs.
- Translate 340B operational requirements into functional and technical reporting specifications.
- Define and document logic needed for new SQL-based reports or updates to existing queries in coordination with technical teams.
Custom Reporting & Data Insights
- Develop and deliver custom reports related to referral capture, contract pharmacy performance, and claim-level data using internal tools and platforms.
- Create and maintain Salesforce reports and dashboards tailored to internal KPIs and client-specific needs.
- Ensure reporting aligns with 340B program compliance requirements and reflects accurate accumulation logic.
Collaboration & Communication
- Act as a subject matter expert for reporting on 340B program data and operational trends.
- Partner with technical teams, project leads, and offshore resources to fulfill reporting requests and troubleshoot discrepancies.
- Provide clear, proactive communication on reporting status, blockers, and timelines.
Process Documentation & Improvement
- Maintain comprehensive documentation of reporting definitions, data sources, and logic assumptions.
- Identify reporting gaps, recommend enhancements, and help implement solutions to support ongoing program optimization.
Qualifications
Required
- 2–4 years of experience in a data analysis or business analyst role supporting 340B program operations.
- Strong working knowledge of 340B program requirements, including contract pharmacy, referral capture, and compliance considerations.
- Experience gathering business requirements and translating them into technical reporting specifications.
- Proficiency with Salesforce reports and dashboards.
- Familiarity with SQL and ability to work with or define query logic.
- Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUPs, data reconciliation).
Preferred
- Experience with 340B third-party administrator (TPA) platforms or healthcare SaaS.
- Familiarity with reporting automation or data visualization tools such as Power BI, Tableau, or Smartsheet.
Key Competencies
- Strong analytical skills with the ability to identify trends, gaps, and actionable insights in large data sets.
- Effective communicator who can clearly convey complex data and reporting logic to non-technical audiences.
- Highly organized with excellent documentation habits and attention to detail.
- Comfortable managing multiple reporting priorities in a fast-paced, compliance-driven environment.
What We Offer
At PharmaForce, we value our employees and offer a comprehensive package to support your career growth and well-being:
- Competitive salary commensurate with experience
- Comprehensive health, dental, and vision insurance
- 401(k) plan with company match
- Collaborative and innovative work environment
- Remote-friendly work environment
Work Environment
- Location: Remote
- Travel: No
- Schedule: Full-Time
How to Apply
Interested candidates should submit your resume to Careers@thepharmaforce.com with the subject line "340B Operations Analyst - [Your Name]"
Equal Opportunity Employer
PharmaForce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.